Returns & Exchanges

At Golden Bird Jewels, we want you to be completely satisfied with your purchase. If your jewelry doesn't meet your expectations, you may return or exchange it within 30 days of delivery provided it is in its original, unworn condition.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team with your order number and reason for return to receive a Return Authorization and a prepaid shipping label.

• 2.
  Package Securely

  Place your jewelry back in its original luxury packaging and secure it inside a sturdy shipping box to prevent damage during transit.

• 3.
  Ship the Item

  Attach the provided shipping label to your package and drop it off at any authorized carrier location, ensuring you obtain a tracking receipt.

• 4.
  Inspection and Refund

  Once our quality assurance team verifies the item's condition, we will process your refund or exchange within 5-7 business days to your original payment method.